Privacy Policy

1. Introduction

Dorothy Villegas respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how information may be collected, used, stored, and protected when you visit this website, register for a program, purchase a product or service, subscribe to a mailing list, attend an event, complete a form, or otherwise interact with Dorothy Villegas.

By using this website or engaging with any products or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

You may voluntarily provide information such as:

- Name

- Email address

- Phone number

- Billing information

- Company or business information

- Survey responses

- Application responses

- Customer support requests

- Messages and communications

Information submitted through forms, registrations, purchases, bookings, or inquiries

Payments are processed by third-party payment processors. Full card details are not stored by Dorothy Villegas.

Health and Sensitive Information

Products and services are not designed to receive personal health information. Please do not share identifiable patient, client, or health information through forms, emails, sessions, communities, or any other communication.

Sessions and Recordings

Live sessions may be recorded, and sessions may be transcribed or summarized using AI tools to create notes, summaries, and resources.

Notes, recordings, and transcripts from client sessions are kept confidential and are used only to deliver products and services. Group recordings are shared only with participants of that program or workshop.

Dorothy Villegas may use her own teaching from a session in marketing or other content. Participants will not be shown, heard, or named in anything shared publicly without their written permission.

Information From Other Sources

Information may also be received from other sources, such as referrals, events, and publicly available professional profiles, including LinkedIn.

Information Collected Automatically

When you visit this website, certain information may be collected automatically, including:

- IP address

- Browser type

- Device information

- Pages viewed

- Referral sources

- Date and time of access

- Website usage information

This information may be collected through cookies, analytics tools, pixels, and similar technologies.

3. How Information Is Used

Information may be used to:

- Deliver products and services

- Process purchases and registrations

- Provide customer support

- Communicate regarding purchases, bookings, and program participation

- Deliver resources, recordings, and materials

- Manage memberships, programs, and communities

- Improve website performance and user experience

- Send updates regarding products and services

- Respond to inquiries

- Conduct surveys and research

- Maintain business operations

- Comply with legal obligations

Information may also be combined or de-identified, so that it no longer identifies you, to understand trends and improve products and services.

4. Marketing Communications

If you provide your contact information, subscribe to receive updates, register for a workshop, download a resource, or purchase a product or service, you may receive communications regarding:

- Educational content

- Resources and tools

- Workshops and events

- Products and services

- Program updates

- Training opportunities

- Announcements and promotions

Recommended tools, resources, and offers from others that may be helpful to you

Some recommendations may be affiliate or partner offers. Your personal information is only shared with a partner when you choose to sign up for something with them, such as a joint workshop or event, and this will be made clear when you sign up.

When a recommendation includes an affiliate link, this will be mentioned in that communication.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in an email or by contacting us directly.

Marketing emails are sent in accordance with Canada's Anti-Spam Legislation (CASL).

If you subscribe through a third-party platform, such as a newsletter or event platform, your subscription is also subject to that platform's privacy policy. The contact information shared with Dorothy Villegas through that platform may be used as described in this Privacy Policy, including to send occasional updates about workshops, resources, and products and services.

If text messages are offered in the future, such as session reminders, they will only be sent with your consent, and you may opt out at any time.

Operational emails relating to purchases, registrations, payments, customer support, program participation, account access, and service delivery may still be sent when necessary.

5. Cookies and Analytics

This website may use cookies, analytics tools, pixels, and similar technologies to:

- Improve website functionality

- Understand visitor behavior

- Measure website performance

- Personalize user experience

- Support marketing and advertising activities

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Emails may include similar technologies that show whether an email was opened or a link was clicked. This helps improve communications.

If advertising pixels, such as those from Meta or LinkedIn, are used now or in the future, they may help show relevant ads to website visitors on those platforms. You can manage these ads through your settings on those platforms and in your browser.

6. AI-Assisted Operations

To support business operations and client experience, Dorothy Villegas may use artificial intelligence platforms and other technology tools for research, content development, communication, workflow management, customer support, administrative activities, and operational analysis.

Information you share with Dorothy Villegas, in any form, including through this website, may be processed using third-party AI tools to deliver products and services and to support and improve business operations.

These tools are chosen with care and used only for these purposes.

- These tools may assist with:

- Organizing information

- Generating drafts

- Creating summaries

- Supporting customer service

- Automating workflows

- Managing business operations

- Identifying follow-up opportunities

- Improving customer experience

The ideas, recommendations, educational content, communications, and decisions provided through products and services remain subject to human review and oversight.

Information submitted through third-party platforms may also be subject to the privacy policies and terms of those providers.

7. Third-Party Platforms and Service Providers

Products, services, websites, and communications may utilize third-party platforms and service providers.

Examples may include:

- Payment processors

- Email marketing platforms

- Customer relationship management systems (CRM)

- Webinar and meeting platforms

- Learning management systems

- Cloud storage providers

- Analytics providers

- Artificial intelligence platforms

- Automation tools

Information shared with these providers is limited to what is reasonably necessary to operate and deliver products, services, and business activities.

Some service providers may store or process information outside Canada, including in the United States. When this happens, information may be subject to the laws of that country, including access by courts or authorities there.

Your use of third-party platforms may also be subject to their own privacy policies and terms.

This website may contain links to other websites. This Privacy Policy does not apply to those websites.

8. Information Sharing

Personal information is not sold.

Information may be shared when necessary:

- To deliver requested products and services

- To process payments

- To deliver programs and events

- To comply with legal obligations

- To protect legal rights and business interests

- To support business operations through trusted service providers

- With a partner, when you choose to sign up for a joint workshop, event, or offer

Information you choose to post in a group program, workshop chat, or community may be visible to other participants.

Your name, likeness, testimonial, or results will only be published with your written permission.

If the business is sold, merged, or restructured, information may be transferred as part of that change and will remain subject to this Privacy Policy.

9. Data Security

Reasonable steps are taken to protect personal information, including administrative, technical, and organizational safeguards.

While no method of sending or storing information online can be guaranteed to be completely secure, your information is handled with care.

If a privacy breach creates a real risk of significant harm, affected individuals and the Office of the Privacy Commissioner of Canada will be notified as required by law.

10. Data Retention

Information may be retained for as long as reasonably necessary to:

- Deliver products and services

- Maintain business records

- Satisfy accounting, tax, and legal obligations

- Resolve disputes

- Enforce agreements

Retention periods may vary depending on the nature of the information and services provided.

11. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

- Accessing information held about you

- Correcting inaccurate information

- Requesting deletion of information

- Withdrawing consent where applicable

- Requesting information regarding how information is used

Requests may be submitted using the contact information below.

Requests will be responded to within thirty (30) days, as required by law. You may be asked to confirm your identity before information is shared or changed.

If you withdraw consent, some products or services may no longer be available to you. Withdrawing consent does not affect operational messages required to complete a purchase or deliver a service already underway, or records that must be kept by law.

If you have concerns about how your information has been handled, please contact Dorothy Villegas first. You also have the right to contact the Office of the Privacy Commissioner of Canada.

12. Children's Privacy

This website and its products and services are intended for individuals who are at least 18 years old.

Personal information is not knowingly collected from individuals under the age of 18.

13. International Users

If you access this website from outside Canada, you understand that information may be processed, stored, or transferred in jurisdictions where privacy laws may differ from those in your location.

14. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

Updated versions will be posted on this website with the revised effective date.

Continued use of the website, products, or services after updates constitutes acceptance of the revised Privacy Policy.

15. Contact Information

If you have questions regarding this Privacy Policy or the handling of your information, please contact:

Dorothy Villegas
Email: [email protected]
Mailing address: 330 St Mary Ave, Suite 300 Winnipeg, MB R3C 3Z5 Canada

Telephone: 1 431 801-8241

Dorothy Villegas is responsible for the handling of personal information and for responding to privacy requests.

Business inquiries, privacy requests, and customer support requests should be submitted by email.

16. Application of This Privacy Policy

This Privacy Policy applies to all websites, landing pages, funnels, products, services, programs, workshops, courses, memberships, communities, digital resources, communications, and other offerings made available by Dorothy Villegas unless otherwise stated in a separate written agreement.